Liquor Delivery Training
Online Course Certification
$9.95
Trusted By Thousands of Organizations
Alcohol Delivery Certification Course
Under the rules established by the Alcohol and Gaming Commission of Ontario (AGCO), any individual or business involved in the transportation and delivery of alcohol must be certified. If you hold a Licence to Deliver with the AGCO, or are an employee or contractor for a licensee that delivers liquor, having a valid training certification is required. Our online, AGCO-approved Liquor Delivery Training provides a fast and affordable way to get certified and start delivering.
Course Structure and Exam Details
This course consists of 4 chapters and a final exam. Students must achieve 80% to pass the final exam and will receive their results immediately after submitting it. Our comprehensive liquor delivery training ensures you understand the requirements for delivering liquor in Ontario. The course material includes ID Verification & Forgery Detection, Identifying Intoxication, Legal Compliance & Risk Mitigation, and Delivery Constraints.
Training may be paused or resumed at any time, is fully narrated, and includes interactive exercises to ensure understanding of course content. Upon completion of the course, students will be issued a printable certificate as proof of training (wallet & wall-sized). A plastic wallet certificate is also included. This card typically ships within one day using Canada Post regular mail.
Key Learning Objectives
- Verify Legal Identification
- Execute Lawful Refusals
- Fulfill Retailer and Driver Responsibilities
- Navigate Delivery Restrictions
Inquire About Additional Liquor Retail Employee Training
*Learners may fail the certification test twice before being required to pay to re-take the training.*
Course Outline
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1. The Regulatory Framework
This module breaks down the rules governing alcohol delivery across Ontario. It defines AGCO’s specific role under the LLCA and details what a licensee must do to comply with Ontario’s liquor delivery requirements. We outline the legal consequences of non-compliance and the responsibilities associated with a Licence to Deliver, including employee training to ensure safe and compliant operations.
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2. License to Deliver: Conditions and Requirements
Explore the requirements for licence to delivery holders and their employees and contractors, and understanding permissible business activities. This section highlights the required record-keeping, advertising rules, and strategic refusal tactics, and emphasizes the importance of training for all delivery personnel.
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3. Verifying Identity
This section focuses on the legal requirement to check ID before the handoff and on protecting drivers who hold an alcohol delivery certificate in Ontario. It lists all acceptable forms of legal identification in the province, including specific security features embedded within the Ontario Driver's License. By teaching workers how to spot fake IDs, it ensures that anyone carrying an Ontario alcohol delivery certificate can confidently refuse service to minors and to intoxicated individuals.
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4. Recognizing Intoxication
This module focuses on the physical and behavioural signs of intoxication that every delivery driver must recognize. We introduce a system to help workers judge a customer's sobriety level before completing an alcohol delivery in Ontario. Mastering these observational skills is a core requirement for successfully earning your liquor delivery certification and ensuring public safety.
Bulk Discounts. Free Tools.
Depending on how many training credits you purchase, you may receive a discount. Once purchased, training credits may be used to assign training to users in your account or held for future use.
In addition to the training that you purchase, you will also have access to a number of free training management tools. These tools allow you to add and manage users in your account, distribute training courses, view training progress, print certificates, view records of training, and create customized certification reports to ensure your users are always in compliance.
Additional Services
We put our team of professionals to work to build solutions that improve results, save time, relieve your budget and keep your people safe. In addition to our training programs, we also provide Consulting Services, Train The Trainer Solutions, Course Authoring, and Integration services.
It is our mandate to develop plans and programs that meet the unique needs and environments where staff carry out their work on a daily basis, creating customized programs that deal with risks specifically for each situation.
Our consulting services include OHS Auditing, Safety Policy Development, Procedure Writing, Training Needs Analysis, Safety Inspections, Job Safety & Hazard Analysis, Emergency Response Planning, and Fall Prevention & Detection.
Customize and control the learning experience of your staff or customers with our Train the Trainer offerings and enjoy the peace of mind that comes with our lifetime complimentary update service.
These packages educate new trainers on how to deliver in-person training to adult learners. Packages include Instructor Certification courses, expanded reference manuals, ready to customize classroom presentations, exam templates, certificates, and participant guides for students.
Deliver original content courses to your staff to address the unique hazards associated with your workplace.
Our team of industry leading instructional designers and subject matter experts are able to develop defensible, effective, and efficient training programs that you can deliver as eLearning content, self-learning course books, reference materials for classroom teaching, or as an app that integrates with existing frameworks. Training programs can be something that is built from scratch, or modified using pre-existing course materials from our library or your own.